FairClaims Reviews | fairclaims.com @ PissedConsumer

Ali B Wsv

Ali B Wsv |

Respondents, RUN. This is not justice. FairClaims does not care about you or the facts/evidence.

Nov 19, 2023

1.0

Respondents, RUN. This is not justice. FairClaims does not care about you or the facts/evidence.

The arbitrator spent an incredibly small amount of time on our case. They didn't care that the claimant had no evidence of contracts with the vendors she claimed she paid but was unable to fully utilize because of a mistake I, the respondent made. I made a very small, honest mistake and got thrown into Fairclaims. I wasn't fighting that I made a mistake, but I tried to argue that the claimant was asking for way too much and many things that didn't apply or were just exaggerated. The claimant had no evidence of contracts, had me pay for $1k+ worth of clothing that they still own, could've returned, the receipts included toilet paper and miscellanious things that had nothing to do with the Music Video that got cut short. I offered refunds right off the bat, new time in my studio, and honestly everything I could in good faith and in reason. I wanted to find a solution, but never in a million years did I think the arbitrator would have me pay for the full dispute amount, because MOST of what the claimant was claiming as a loss wasn't backed with evidence or proof. And was definitely exaggerated. I would have respected and been happy to cover what was truly owed, but this feels like a massive form of manipulating the system. Fairclaims wants to get their claims through as fast as they can. They don't care. It's probably a quick buck for arbitrators, and you can't fight the result without spending big money on lawyers. I spent weeks preparing a case, and got a total of 10 mins of speaking time with the arbitrator. And the arbitrator seemed to find one term that was to their liking and not look into the rest of what was brought to the table. There was no consideration into the lack of evidence. They just took the claimants word for it. This was not justice.

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Loss:

$2000

Cons:

Dont care about evidence or facts
Unjust

Preferred solution: Price reduction

User's recommendation: Run run run away from FairClaims if you're the respondent. They do not care about you.

2 comments

Guest-2430715

Nov 19, 2023

You typed a lot of words but did not describe exactly what the business arrangement was, what exactly the claimant was wanting compensation for or what your mistake was you made. If you were this vague with the arbitrator, no wonder they did not rule in your favor.

Helpful

Ali B Wsv

Nov 19, 2023

Replying to comment of Guest-2430715

Hi! I don’t want to post the in-depth details publicly in respect of the claimant and of my own privacy.

I was incredibly clear and in-depth to the arbitrator. A lawyer friend and I spent weeks building my case, compiled clear evidence on my side, and wrote a very specific argument clarifying each wild aspect/exaggeration of the claimant’s claim and put a microscope on the lack of evidence. In a very clear, and concise way. It would’ve been a different story in a true courtroom.

But unfortunately, heading to a real courtroom at this point would be a loss in lawyer fees and additional time spent. Also, this is a public review, not a legal case.

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Benjamin W Wak

Benjamin W Wak |

They rushed through with zero care

Jun 27, 2023

1.9

FairClaims - They rushed through with zero care

Even though Inwon they rushed through, made spelling mistakes on their official decision showing they did not pay any attention at all, and rushed through with no care whatsoever. They also reduced my settlement claiming DJK environmental had re insulated the space despite me submitting multiple photos and videos showing that to not be the case. I also provided evidence showing that all of DJKs statements under oath were false, but the lazy arbiter didn't even bother looking. Next time I'll just go to court. It'd be impossible to be less apathetic than fairclaims.

View full review

Loss:

$1000

Cons:

Dont bother looking at the evidence you submit
Are totally apathetic
Lazily settle on half

Preferred solution: Apology

User's recommendation: Just go to court.

Anonymous

Guest-5316371

Desoto, Texas

Arbitrator GROSSLY failed to review our documents

Nov 14, 2023

1.0

FairClaims - Arbitrator GROSSLY failed to review our documents

We hired a contractor from Angi's list so called professionals in Dallas, TX. They did a HORRIBLE job. Not only did they delay the project because they were running other businesses and not showing up every day to finish our project. They did a trashy paint job, they did not show up to work every day. They rushed the job at the end and claimed items listed on the contract were not part of the contract. They did not own up to their trash work. They lied under oath during the arbitration. Yet the arbitrator made a decision in their favor and GROSSLY ignored our evidence. STAY AWAY FROM FAIRCLAIMS..The arbitrator is an independent contractor for Fairclaims which has a contract with Angi's list. It makes sense now that the arbitrator would favor Fairclaims pocket & Angi's list reputation. . It's a joke go to court where your case can be heard ethically. Filing to vacate. This is ridiculous.

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User's recommendation: DO NOT USE FAIRCLAIMS-It's a joke

Property T

Did not properly take down my statement & forged documents

Nov 16, 2022

1.0

FairClaims - Did not properly take down my statement & forged documents

The arbitrator was biased from the beginning, stating that she was very familiar with construction contracts and how contractors work. She then went on to reiterate this later to me after I calmly read off all the same documented numbers I had sent as evidence. She then mangled my spoken statement and had 3 different totals for what the client paid. The laughable one was a number $8,000 over the contracted finished price after the client admitted to paying 70-80 percent of the contracted total. What an absolute joke. FairClaims claims they are unbiased and honest. FairClaims forged a computer generated signature on a document I never was presented nor was shown online. Best part is, it is the same exact font, style, and size as the claimants esign. Whats even funnier is I have a saved Esign signature for all documents and this was far from it. Absolute scam.

View full review

Loss:

$25000

Cons:

Biased
Inaccurate statement taken
Forged documents

Preferred solution: Full refund

User's recommendation: Stay away and if you are the defendant, refuse arbitration.

1 comment

Guest-2338870

May 17, 2023

post this about scamclaims on ripoffreport.com it will appear everywhere!

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Kaimana Jve

Denver, Colorado

Fair claims decision was ridiculous

Apr 28, 2023

I had a painter completely fail to properly prepare a diy job for painting. He promised a first quality paint job but didnt bother to make sure surfaces were properly prepared. The poor preparation made it impossible to do a first quality paint job. Even though the texts and check dates showed the contractor only came back once to try to fix it and the pictures showed that it was not fixed, the arbitrator stated that he had come back twice after payment and that was enough effort even though he didnt remotely fix it, even though my witness stated it was not done right, and even though the painter promised in writing that my satisfaction was guaranteed. What a crock!

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User's recommendation: Stay away from Fairclaims

1 comment

Guest-2338672

May 17, 2023

Post your comments on ripoffreport.com people all over will see about scamclaims!

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Michael M Teg |

Duque De Caxias, Rio De Janeiro

Lack of oversight, dishonest contractor, or broken tech

Dec 15, 2022

2.5

Updated by user Dec 15, 2022

Fairclaims.com FAQ: "We have the highest quality arbitrators who are experienced lawyers who went to top law schools. They are also friendly, approachable, and good communicators to ensure you have a great experience working with them."Here's another review (not mine)...

Updated by user Dec 15, 2022

That the about page returns a 404 says it all. https://***/aboutWebsite up, nobody's home. Airbnb has more oversight on their customer's experience.

Original review Dec 15, 2022

Arbitrator by his own admission did not review the documents we submitted. I don't mean he disagreed with them - he stated they did not exist. Either the FairClaims platform didn't share them with him or he did not see them. I have screenshots from the platform even a week after teh decision stating the signed contracts and photo evidence we submitted is still up and visible. Either way, the tech or human failure is on them. 100% an issue that would not exist in a traditional legal setting. Good idea, terrible tech execution, apparent lack of oversight and leadership. The service cost me $500 outright so good luck disagreeing. Stephen - you really need to rethink this. It's a beta at best until you have better oversight and tech. Have and will continue to share my personal experience with anyone I know.

View full review

Loss:

$470

Pros:

Its online

Cons:

Broken technology and contracted legal of questionable tenure

Preferred solution: Full refund

User's recommendation: Avoid. File a petition to change to traditional small claims where tehy adhere to the rule of law.

3 comments

Guest-2338674

May 17, 2023

Post your comments on ripoffreport.com people all over will see about scamclaims!

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Sophronia Dnu

COMPLETELY UNFAIR DECISION after our company gave customer 50% OFF price on a SUPER LARGE carpet and furniture cleaning, arbitrator didn't even give us some type of percentage for ALL our work

Dec 13, 2022

1.0

Despite UNBELIEVABLE amounts of evidence we submitted, arbitrator TOTALLY IGNORED that evidence, which proved OUR credibility easily, compared to the customer's, and, DID NOT allow one of my KEY WITNESSES to speak, saying that the time was running short, even though arbitrator let the customer go on and on beforehand, talking about a bunch of things that weren't even directly proving his complaint ! Also, my key witness took time off from work to come and testify, so that makes it even MORE UNFAIR, not letting him testify for our reputable company ! Finally, the BIGGEST, MOST UNFAIR part of the arbitrators decision is the fact that after ALL the work we did, we were told to give him back ALL his money so we get NOTHING for ALL the work we did !!! UNBELIEVABLE !!! FairClaims is HORRIBLE !!DON'T

View full review

Loss:

$500

Cons:

Terrible arbitrator

Preferred solution: They won't do anything about this.. Just a bunch of excuses !!

1 comment

Guest-2338867

May 17, 2023

post this about scamclaims on ripoffreport.com it will appear everywhere!

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amy g Pol

Total joke so dishonest

Nov 01, 2022

1.0

total joke they ruled for the contractor that trashed our floors and cost us $20,000. there was all the evidence supporting us and nothing supporting him. a bunch of evil, incompetent thieves whats new? never use them.

View full review

Loss:

$20

Pros:

No pros

Cons:

Cons are they are incompetent and unjust

Preferred solution: this organization is incompetent and should be shut down

User's recommendation: dont use a total joke

2 comments

Guest-2338888

May 17, 2023

post this about scamclaims on ripoffreport.com it will appear everywhere!

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Paul S Esj

Fair Claims advertises itself as an arbitrator, but they only handle INSURANCE claims, even when the issue isn't insurance related...don't be fooled

Aug 22, 2022

1.6

Had a claim forceably handled by them that was a business practices claim. The defendant presented it as an insurance claim, but they openly don't provide insurance (TURO), they provide "protection that is not insurance". The arbitrator treated his response like an insurance claim instead of looking at the failed business practices.

View full review

Loss:

$8000

Preferred solution: nothing...evidence they can handle claims that aren't insurance biased

User's recommendation: OPT OUT OF ANY ARBITRATION CLAUSE

Anna Z Mvb

Completely unacceptable there was no fairness.

Aug 15, 2022

I had my RV damaged by the client. I have open up a claim with pictures, videos and estimate from the dealership. This was my first claim ever. The damage was for fact done by the client and I have show a proof of it Yet I was awarded $18.00 instead of $238.00 for the estimate and $502.00 to fix the black and gray pipeline on the RV. Completely unacceptable!!! Joke!!!

View full review

Loss:

$1000

Cons:

Fraudulent
Lack of professionalism
Biased

Preferred solution: Full refund

User's recommendation: This company is a big joke!!!

Isaac P Oru

Horrible Arbitration

Oct 08, 2021

1.3

Biased, unfair, and fraudulent arbitration. The only possible explanations for ignoring the evidence presented are: fraud, incompetence, or the inability to read. I'm not sure which is worse. Arbitrator ruled in my favor for pennies on the dollar using unsound logic and professionally incorrect methods to determine the award. Even though I "won," the arbitrator did not award me the claim filing fee. It is very apparent that FairClaims has a relationship with the company that I filed against. So they allow the claimants to "win" while awarding them next to nothing...

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Loss:

$1500

Pros:

Fast

Cons:

Inability to read
Fraudulent
Partial

Preferred solution: FairClaims isn't interested in correcting their fraud short of my filing legal complaints. This is meant as a warning for other consumers.

User's recommendation: Stay Away

3 comments

Colen Syr

Jun 28, 2023

This is true, I will be posting soon

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Di H

Bad experience

Jan 24, 2021

2.0

Fairclaims is terrible and biased, as you can see from BBB website. They normally favor the companies, I guess because they are the customers to Fairclaims. In my case, the HVAC repair service provider submitted ZERO evidence and WON. I submitted 12 evidence and another licensed HVAC repair service's assessment and LOST. In the decision, the arbitrator stated it is my burden to prove that the repair is unwarranted. What??? It is the professional's responsibility to prove to the consumer that a service is needed! For instance, if a car mechanic told you that your transmission needs to be replaced without providing any evidence to you is called FRAUD. The funny thing is, I did demonstrate through my evidence that the service provided by the defendant was unwarranted. The defendant stated that the service was warranted because the refrigerant was low. How can the refrigerant be sufficiently low (as a cause for issue) if the system can function for an hour and no alert was triggered??? I bet the arbitrator do not even look at the evidence before trial. During trial, the arbitrator asked me whether I provided the service bill, which I clearly did upload way before trial. Additionally, Fairclaims do NOT give you the choice to choose your arbitrators, nor does it give you any background information regarding your arbitrators. You have no way to know if they are going to be biased or not. I made the mistake of not looking deeper into reviews before accepting arbitration through Fairclaims. Please go to small claims court instead.

View full review

Loss:

$2613

Preferred solution: Change or vacate the decision.

User's recommendation: Go to small claims court instead of using Fairclaims

1 comment

Guest-2184767

May 19, 2022

Absolutely! Same experience.

Shame on you fair claims.

Bc of your pathetic ruling, we will get going to Small claims. Nothing but nonsense

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Contact Information

Website:

www.fairclaims.com

Mailing Address:

777 S. Alameda St. 2nd Floor

Los Angeles, California 90021

United States

Phone:

(323) 639-3243

Contact FairClaims Customer Service

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FairClaims

FairClaims Overview

Media from reviews

Respondents, RUN. This is not justice. FairClaims does not care about you or the facts/evidence.

They rushed through with zero care

Arbitrator GROSSLY failed to review our documents

Did not properly take down my statement & forged documents

Fair claims decision was ridiculous

Lack of oversight, dishonest contractor, or broken tech

COMPLETELY UNFAIR DECISION after our company gave customer 50% OFF price on a SUPER LARGE carpet and furniture cleaning, arbitrator didn't even give us some type of percentage for ALL our work

Total joke so dishonest

Fair Claims advertises itself as an arbitrator, but they only handle INSURANCE claims, even when the issue isn't insurance related...don't be fooled

Completely unacceptable there was no fairness.

Horrible Arbitration

Bad experience

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Experts Tips on Unemployment and Cyber Security

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